Tracking Solutions for Hospitality
Advanced package tracking in real-time for all entry points. Create the best customer experience.
Package Tracking Scanner App built for the Hospitality Industry
One of the most troublesome departments of high-scale hotels, casinos, and other prestigious institutions is the mailroom. You need a highly organized and easy to use package tracking system. Start improving how your organization handles packages. At rtdiQ, we’ve developed a simple yet sophisticated package tracking app with features your employees and guests will love.
Manage mailroom, business center, convention center, concierge, receiving dock, lost & found and bell desk – ALL with one system.
We understand the workflows and processes that are critical for your business. We have developed rtdiQ to help you manage and streamline package management.
Hotels and Casino Tracking Problems SOLVED
Benefits for Hotel & Casino Mailrooms and Receiving Departments
The variety of ways that hospitality businesses receive packages often do not include a traceable barcode. Generating a barcode is built into our app. Attach it to a package and start tracking in our system. It’s that easy.
Once you scan a package with our app, you’ll be able to instantly access all data pertaining to it in real-time. You can find where the package is and what stage of the delivery process it’s currently in. Search by barcode ID, tags, or custom fields.
There are many instances where a hotel or casino would want a package to go out immediately. Or tell the next destination that the item requires refrigeration. Often convention centers receive packages that are time sensitive for a presentation. Staff can be alerted of important information for a package.
Our scanner app has an automated communication system that will notify recipients for you. Send out these messages immediately or delay sending to avoid making people wait too long. Great for customer service!
Create your own information for a given package. Customize routes, add important notes, or include special information about a package for your staff. This enables seamless integration with your current system.
Heavy, bulky, or urgent-delivery items can throw a wrench in your package management operations. Use the built-in surcharge feature and save money.
Hotels, casinos, and other businesses in the hospitality industry can take advantage of detailed reports. Keep your chain of custody running more efficiently with less waste. Great to account for lost packages.
People who speak English as a second language are highly common in the hospitality industry, both as guests and as employees. Our app includes bilingual support for English and Spanish.